1. Information We CollectWe collect both personal and non-personal information to provide better service and improve your experience.
Information You Provide:
💡 2. How We Use Your InformationWe use your data to:
🍪 3. Cookies and Tracking TechnologiesWe use cookies and similar tools to:
🤝 4. Sharing of InformationWe do not sell or rent your personal information. We may share it only in the following cases:
🔐 5. How We Protect Your DataWe use industry-standard security measures including:
📧 6. Your Rights and ChoicesYou can:
🌍 7. Data Retention and StorageWe retain your information only as long as necessary for the purposes described above, or as required by law. Data may be stored on servers in your country or internationally, depending on our service providers.
👶 8. Children’s PrivacyOur website is not intended for children under 13. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal data, we will delete it immediately.
Information You Provide:
- Name
- Email address
- Shipping and billing addresses
- Payment details (processed securely by third-party services)
- Comments, reviews, or messages you send us
- IP address and device type
- Browser type and language
- Pages viewed and time spent on site
- Referring website or search engine
- Cookies and similar tracking technologies
💡 2. How We Use Your InformationWe use your data to:
- Process orders and deliver products
- Send order updates and respond to inquiries
- Improve website functionality and user experience
- Provide pet care tips, newsletters, and promotions (with your consent)
- Detect fraud or abuse
- Comply with legal obligations
🍪 3. Cookies and Tracking TechnologiesWe use cookies and similar tools to:
- Remember your preferences
- Track shopping cart activity
- Analyze site traffic and trends
🤝 4. Sharing of InformationWe do not sell or rent your personal information. We may share it only in the following cases:
- Service Providers: Trusted third parties that help us operate our website (e.g., payment processors, shipping companies).
- Legal Compliance: If required by law or court order.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
🔐 5. How We Protect Your DataWe use industry-standard security measures including:
- SSL encryption
- Secure payment gateways
- Access controls and data minimization
📧 6. Your Rights and ChoicesYou can:
- Request access to the personal data we hold about you
- Ask for corrections or updates
- Withdraw consent or unsubscribe from marketing emails
- Request deletion of your personal information (where applicable)
🌍 7. Data Retention and StorageWe retain your information only as long as necessary for the purposes described above, or as required by law. Data may be stored on servers in your country or internationally, depending on our service providers.
👶 8. Children’s PrivacyOur website is not intended for children under 13. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal data, we will delete it immediately.